How do I find my perfect size?
We provide detailed size guides for each product with specific measurements. For the most accurate fit, measure yourself and compare with our size chart. If you're between sizes, we recommend sizing up for a more comfortable fit.
Do your clothes run true to size?
Our products generally runs true to size, but certain styles may fit differently. We include specific fit notes on each product page to help you make the best choice.
How long does shipping take?
Domestic orders typically arrive within 2-4 business days. Express shipping options are available at checkout.
Do you ship internationally?
Yes, we ship to over 100 countries. Import duties and taxes may apply depending on your location.
What's your return policy?
We offer free returns within 15 days of purchase for unworn items with original tags attached. Items must be in their original condition and packaging.
How do I initiate a return or exchange?
Log into your account, go to your order history, and select "Return/Exchange." Follow the prompts to generate a return label and choose between a refund or exchange.
How should I care for my Voguetella garments?
Each item comes with specific care instructions on the label. Generally, we recommend gentle washing in cold water and hanging to dry to maintain garment quality and longevity.
Are your clothes sustainably made?
Yes, we use eco-friendly materials and ethical manufacturing processes. Our factories are certified for fair labor practices, and we're committed to reducing our environmental impact.
What payment methods do you accept?
We accept all major credit cards, Debit Cards, Apple Pay, and COD. All transactions are secured with SSL encryption.
How can I contact customer support?
Our support team is available via email, live chat, or phone Monday through Saturday, 9 AM to 6 PM EST. We aim to respond to all inquiries within 24 hours.
Are your size measurements in inches or centimeters?
We provide measurements in both inches and centimeters on our size charts for your convenience.
Can't find what you're looking for?
Send us an email to tell us WhatsApp and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@voguetella.com